Verify that all electronic claims were accepted by payors
Back End Process
Posting of all EOB;s and patient payments to the patients account
Appeal of any incorrectly denied claims
Denial Trending and Provider Education on coding issues
Aggressive follow up on all unpaid claims greater than 45 days old
Send patient statements for balances owed after insurance payments have been posted
Comprehensive Pre-Collection process for patients who do not respond to regular monthly statements.
Receive and address calls from patients regarding their balances, and payment plans. This frees you and your staff from the uncomfortable situation of dealing with the patient’s bill. You can now just focus on handling the patient’s healthcare needs.
Month End Reports
A/R aging Summary
Financial breakdown of total charges, payments and adjustments for the month
This is broken down by facility, by payor, and by provider
Procedures done during that month by CPT coding
CUSTOM REPORTS AVAILABLE UPON REQUEST
Are there other medical billing services you are interested in that are not listed above? Contact us today to find out what else we can do!